We hope you love everything that you order from watson, but don’t worry if something isn’t quite right. You have 14 days upon receipt of your order to return your item(s). Once you open your return or exchange request, you have 15 days from when you submit your request to send your item(s) back to us. Please note that all returned items must be unused and with their original packaging. Items returned in non-resalable condition won’t be eligible for refund and we will need to send them back to you.